Contact Us

Existing Customers

If you already have an HIQ or TDHB logon and need to log a support call, please contact the HIQ Service Desk using the options below:

Phone: 06 753 7766

E-mail: it.service_desk@hiq.net.nz

Intranet: Log a Call with ICT Service Desk by clicking here.

 

New Customers

To discuss the provision of new ICT Services, please contact either Darren Douglass 027 455 6091 or Darrin Hackett on 027 444 1090.
 

General Contact Info

Maps

Taranaki Office:

Darrin Hackett

TDHB Direct Dial: 06 753 8659
TDHB Internal Extension: 8626
Mobile: +64 27 444 1090
Direct facsimile: +64 6 753 7711
TDHB DHB internal facsimile: 7357
Email: darrin.hackett@hiq.net.nz

Postal address: Private bag 2016, New Plymouth
4242, New Zealand

Physical address: Taranaki Base Hospital, 27a David Street, New Plymouth 4310, New Zealand


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Wellington Office:

Darren Douglass

Mobile: +64 27 455 6091
Direct facsimile: TBC
Email:darren.douglass@hiq.net.nz

Postal address: PO Box 11595, Manners Street, Wellington 6142, New Zealand

Physical address: Level 8, CMC Building, 89 Courtenay Place, Wellington, New Zealand


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Hours of Operation

HealthIntelligence staff are normally available between the hours of 8am and 5pm Monday to Friday with 24 by 7 support offered on critical Taranaki DHB systems by contacting the IT Service Desk.